Cancellation and Refund Policy
Last updated: June 7, 2026
1. Overview
Kalmanas offers a free tier and paid subscription plans that unlock premium Vedic astrology features. This policy explains how to cancel a subscription and when refunds apply. It forms part of our Terms of Service.
2. Plans
Paid plans are listed on our plans page and currently include a monthly subscription, a yearly subscription, and a one-time lifetime license. Prices are shown in INR for users in India (via Razorpay) and in USD for international users (via PayPal), inclusive of applicable taxes unless stated otherwise.
3. Cancellation
You can cancel a recurring subscription at any time. Upon cancellation:
- Your access remains active until the end of the current billing period.
- You are not charged for any billing period after the one in which you cancel.
- You keep access to free-tier features after your paid access ends.
- Your saved charts and birth data remain in your account unless you delete them.
To cancel, email [email protected] from your registered email address, or manage the subscription in your payment provider account. Cancellation requests are actioned within 2 business days.
4. Refunds
Kalmanas provides digital content that is made available to you immediately on purchase. For this reason, amounts already charged are non-refundable, with the following exceptions:
- Duplicate charges. If you are charged more than once for the same subscription period, the duplicate amount is refunded in full.
- Our technical fault. If a technical problem on our side prevents you from using the paid features and we cannot resolve it within 5 business days of you reporting it, you may request a refund for the current billing period.
- Unauthorized payment. If a payment was made without your authorization, contact us and we will investigate and refund a confirmed unauthorized charge.
The birth chart is always free to generate so you can explore the service before subscribing.
5. How to Request a Refund
Email [email protected] from your registered email address with your payment ID and the reason for the request. We respond within 2 business days. Approved refunds are issued to your original payment method and typically settle within 5 to 10 business days, depending on Razorpay or PayPal and your bank.
6. Contact
Questions about cancellations or refunds? Email [email protected] or visit our Support page.